Please note that by using this site or placing an order, you are consenting to the following Privacy Policy.

This website, Nancy McKeown | Pine Needle Basketry (herein referred to as “us,” “we,” and “our”) is a platform to profile the site owner/author’s book, and to showcase and/or directly sell her hand-crafted basketry items. Additionally, some related products are offered for sale in the Shop, including print-on-demand mugs, totes, apparel, etc. Most non-handmade products are fulfilled and shipped by a third-party partner. Handmade items are shipped from the site owner’s Mariposa, California studio.

Your privacy and security are important and are taken seriously. Your information is never sold, shared, or traded. Your information is not used for any purpose other than to contact you regarding orders you have made on this website.

Information from you is collected when you register on this site or place an order. When ordering or registering on this site, you will be asked to enter your name, e-mail address, mailing address, phone number and payment (credit/debit card) information as appropriate. You may, however, always visit this site anonymously.

A variety of security measures are implemented to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We do not have access to your credit/debit card information, and it is not stored on this website.

We have partnered with Stripe, a leading online payment gateway, to accept credit/debit card payments safely and with utmost security for customers. The Stripe payment gateway manages the complex routing of sensitive customer information through electronic credit card processing networks. Payment information is securely transmitted directly to Stripe’s servers without it passing through any of this website’s servers, and to tokenize credit card numbers to make payments, keeping card data secure. All supplied sensitive credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Stripe’s database to be accessible only by those authorized with special access rights to such systems, and who are required to keep the information confidential.

  • Stripe adheres to strict industry standards for payment processing, including:
  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
  • Industry-leading encryption hardware and software methods and security protocols in place
    to protect customer information
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Information collected from you may be used in the following ways:

  • To improve customer service and/or this website
  • To more effectively respond to your customer service requests and support needs.
  • To process transactions
  • Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product requested.
  • To send periodic emails relating to your purchases or account

The email address you provide for order processing may be used to send you information and updates pertaining to your order.

Your personally identifiable information is never sold, traded, or otherwise transferred to outside parties , except in the case of trusted third parties who assist in operating this website, its business, or processing and shipping your orders, so long as those parties agree to keep this information confidential. Your information may be released when required to comply with the law, to enforce site policies, or to protect ours or others’ rights, property, or safety.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, the personal information they provide in their user profile is also stored. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, you can request that any personal data held about you be erased. This does not include any data the site is obliged to keep for administrative, legal, or security purposes.

Because your privacy is valuable and important, all necessary precautions have been taken in order to be in compliance with the California Online Privacy Protection Act. Therefore your personal information will never be distributed to any outside parties without your prior consent.

As part of the California Online Privacy Protection Act, all users of this site may make any changes to their information at any time by logging into My Account (found at the top of every page on this site) and going to the links provided there.

If you have any further questions, feel free to contact us using the information below, or, via the form provided on the Connect! page.

Nancy McKeown | Pine Needle Basketry
PO Box 2018
Mariposa, CA 95338